Privacy policy

This Privacy Policy describes how PRANOHE collects, uses, and protects your personal information when you visit or make a purchase from our Shopify store.

1. Personal Information We Collect  
When you place an order, contact us, or browse our website, we may collect information including:
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment details
- Order history

2. How We Use Your Information  
Your information is used for:
- Processing and delivering orders
- Customer support and communication
- Sending order updates and tracking details
- Improving our website and services
- Fraud prevention and payment verification

3. Payment Security  
Payments are processed securely through trusted third-party payment gateways. PRANOHE does not store complete debit/credit card information.

4. Sharing Your Information  
We do not sell, trade, or rent customer information. Your information may only be shared with trusted shipping partners, payment providers, and service providers necessary for order fulfillment.

5. Cookies  
Our Shopify store may use cookies and similar technologies to improve browsing experience, remember preferences, and analyze website traffic.

6. Data Protection  
We take reasonable precautions and security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Customer Rights  
Customers may request access, correction, or deletion of their personal information by contacting us directly.

8. Changes to This Policy  
PRANOHE reserves the right to update or modify this Privacy Policy at any time without prior notice.

9. Contact Information  
For questions regarding this Privacy Policy, please contact us:

PRANOHE  
Mumbai, Maharashtra, India

Email: support@pranohe.com  
WhatsApp: +91 9136400451
Instagram: @pranohe